Enabling a world-class live event experience

Authors:

Josep Que, Senior Managing Director
Carlos Vidal, Senior Managing Director
Anil Isikalp, Senior Engagement Manager
Fabian Nick, Team Leader
Francesco Greco, Consultant


With the live events industry projected to grow at 5.2% annually through 2028, audience expectations have never been higher. From digital access to immersive technologies, today’s consumers demand seamless, personalized experiences. In this Quicktake, FTI Delta maps the full event journey—from discovery to post-event engagement—highlighting common challenges and opportunities for differentiation. By rethinking each touchpoint, organizers can create experiences that truly stand out.