Measuring Employee Experience: The employee experience index
Ensuring a positive employee experience is critical to the success of any organization. Studies have shown that companies that prioritize employee satisfaction tend to outperform on customer experience metrics, leading to increased profitability and revenue.
However, maintaining a consistently positive employee experience can be challenging, especially as employee expectations continue to evolve. To help organizations stay ahead of the curve, FTI Delta has developed a comprehensive methodology that measures the experience across employee perceptions and journeys.